Professional haircut training workshop environment

Connect with us

Questions about workshops, enrollment, or technical setup? We're here to help you start learning.

Pick what works for you

Everyone has their preferred way to communicate. Whether you want instant messaging, a phone conversation, or a detailed email, we respond through all channels.

Email

Best for detailed questions or when you need documentation. We typically respond within 24 hours on weekdays.

info@zratsym.com

Phone

Call us directly for enrollment assistance or urgent questions. Available weekdays 9:00–18:00 Kyiv time.

+380 47 238 2554

Quick replies during business hours. Great for short questions or checking workshop availability before committing to a call.

Message us

Send us a message

Fill out this form if you prefer writing everything down. We'll read it carefully and get back to you with a thoughtful response.

Visit or mail us

If you're planning to stop by or need to send physical documents, here's where we are.

Physical address

Kotlyarevs'koho St, 1
Rivne, Rivne Oblast
Ukraine, 33000

Office hours

Monday – Friday: 9:00 – 18:00
Saturday – Sunday: Closed
Kyiv timezone (EET/EEST)

Response times

Email: within 24 hours
Phone: immediate during hours
WhatsApp: same business day

Common questions

What's the best way to reach you quickly?

If you need an answer within a few hours, call us during office hours or send a WhatsApp message. For non-urgent questions, email works perfectly and lets us give you detailed information.

Can I visit your office without an appointment?

We're primarily an online platform, so our office space is mainly administrative. It's better to contact us first so we can arrange a proper meeting if you need one. Most questions get solved faster over phone or email anyway.

Do you respond outside business hours?

We read messages sent after hours, but responses come during the next business day. If something truly can't wait, include that in your message and we'll prioritize it when we're back.

What information should I include in my message?

Tell us what workshop you're interested in (if any), what you want to know, and any relevant background about your experience level. The more specific you are, the more useful our response will be.

Can you help with technical issues during a workshop?

Yes, but use the contact method we provide during the workshop itself for faster help. This general contact page works too, but technical support channels get you assistance quicker when you're actively working.